Privacy Policy

Last updated: January 2025

Introduction

At SANGHAMITRA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our website.

Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

  • Name and contact information (email, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely by our payment partners)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Send promotional emails and newsletters (with your consent)
  • Improve our website and customer experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (shipping, payment processing)
  • Legal authorities when required by law
  • Business partners for analytics and marketing (in anonymized form)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications at any time
  • Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us at hello@sanghamitra.in